ITRS Pathways to Professional Development HomeLightning Courses Home
In this virtual training, you will learn to improve interactions with clients, customers, and colleagues. The strategies and trauma-informed skills gained here will strengthen your relationships and contribute to building a culture of support and mutual respect.
This online, self-paced curriculum includes about an hour of interactive course content featuring evidence-based research, case scenarios, multimedia materials, knowledge checks, and a final assessment.
Take this lightning course on its own or as an elective in our Resilience Strategies for the Workplace Professional Certification. Learn More about the Certification Pathway.
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Course Info
Cost: $49
Estimated Completion time: 1 hour
Included in Resilience Strategies for the Workplace Track?: Yes, this training counts as an Elective Course.
Can be taken as a stand-alone course? Yes
Why Take This Course?
This program equips learners with vital strategies and communication skills to improve interactions with clients, customers, and colleagues. The trauma-informed skills gained here will not only strengthen your relationships but also contribute to building a culture of support and mutual respect.
ITRS Pathways to Professional Development HomeLightning Courses Home
Please contact the Institute for Trauma & Resilience Studies at ITRS-Pathways@fsu.edu - 850-645-0024